How can I sign in to peacock? I have a premium subscription through iTunes but to not have a computer. Only iphone.

I’m dying to find the solution to this as well. I signed up on my Apple TV and want to watch peacock in my bedroom. My bedroom tv is a Samsung smart tv with the peacock app and I can’t figure out how to sign into it and watch the content I pay for.

The original question wasn't answered.

Question is in summary: if you signed up already on apple tv, and you want to watch peacock on your ipad or iphone: how do you log in? The app asks for your credentials, or signup. Those are the only options.

When you try to sign in, it doesn't recognize your apple id (email) and password.

Leaves you with no options.

See pic below. Thank you.

Seriously, how do we sign in? This is Probably a way to force people to cancel their subscription in the appstore and create a peacock account via the web. What a racket

I figured it out. At least this worked for me.

I signed up for peacock in the app on my Apple TV (whatever the newest Apple TV is) so I never actually had a login.

I went into the app and hit forgot password with the email i use for purchases on the apple tv, and then reset the password. I logged in with the peacock app on my iPhone and it worked.

Same here. So far I can only use Peacock on the Apple TV I subscribed from. Can’t get app on other Apple TV to recognize my subscription, can’t get iPad app to recognize my subscription. Tried signing up for account using same email as my Apple ID and that didn’t work. Shows I have free account and won’t let me upgrade (presumably because somewhere deep it knows I have a premium account already.)

This is really frustrating. And I have sports I want to watch while traveling tomorrow that are only available on Peacock and its the main reason I subscribed. 🤬

is anyone from Peacock or Apple dealing with?

1. Get the Peacock TV app on your Apple TV box (4th generation or later).
2. If you subscribed with Peacock directly, sign in with your Peacock TV account.
3. If you subscribed in-app though Apple, then your subscription will be recognized automatically, or can be “restored”, when using the same Apple ID account as which you subscribed with.

Having the same issue. Its fine on my Apple TV form the room I purchase the subscription but on another Apple TV I can sign in. Also, why doesn't Apple monitor the questions, live, to help their customers? if they are the richest company in the world, you would think they could hire some people to manage the forums.

Solved!

I too signed up for Peacock Premium through the Apple TV Subscription interface in settings. I tried several times to request a password reset in my Iphone app, and Peacock website by inputting my Apple ID Email and never got a response, like another user claimed.

The Fix: Sign up as a new user using your Apple ID email and create a password. As soon as you do it recognizes that email as already having a subscription, it might prompt you to sign up for premium and even if you try it says you already are subscribed and tells you when it will renew. You can then use this password to log in on any other device.

For those that all of the above didn't work for, I unfortunately had to cancel my account through iTunes and had to sign up again with a new account using a separate email address. Peacock had no account under any of my emails including the one I use for my Apple ID. They told me to contact Apple Support. Apple Support was only able to acknowledge that I had a paid subscription but they said that it should be connected to my Apple ID email. They weren't able to offer any additional info since it's a third party account, which makes total sense. Rather than going around and around, I just found it easier to cancel and start over.

If I had been home where my Apple TV is connected, I may have been able to access my info and change some settings on the Apple TV app, but since I'm traveling that wasn't an option.

This has happened to me many times with many apps. Really makes the subscription services worthless. I'm not even getting an email to the iTunes account email address when I say forgot password. So far the only place I can watch Peacock TV is on my Apple TV even though all devices say the subscription is there.

THANK YOU! This worked. But I think you have to have been signed in to a Peacock account on the Apple TV app before you subscribe. Luckily, my husband had done that and I was able to send the password reset to him and we are in now!

This didn’t work and because of this error I’ve had to create two accounts with two different apps one being Disney.

settings shows that I’m subscribed to peacock but it will not play or show up in the apps listed in settings