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Level 1

4 points

Prime Video works on my IPhone but has stopped working on my Apple TV.

Any suggestions for restoring Prime Video to working condition on my Apple TV?

Apple TV HD, tvOS 15

Posted on Sep 22, 2021 4:40 PM

Top-ranking reply

Community+ 2024

Level 10

143,478 points

Posted on Sep 23, 2021 9:59 AM

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

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