You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not able to create iCloud email account with existing Apple ID.

I do not see an option to create iCloud email account with my existing Apple ID . I have tried doing the same with my iPad, iPhone and via the iCloud web portal, but all in vain. Any specific reason for this is known ? Even in the iCloud settings “mail” or “turn on mail” option does not appear.

Posted on Sep 22, 2021 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2021 7:09 AM

See if you can find an answer in one of these documents:


Create a primary email address for iCloud Mail - Apple Support


Set up iCloud for the Mail app on all your devices - Apple Support


Use Mail on iCloud.com - Apple Support


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

2 replies
Question marked as Top-ranking reply

Sep 23, 2021 7:09 AM in response to swapnil72

See if you can find an answer in one of these documents:


Create a primary email address for iCloud Mail - Apple Support


Set up iCloud for the Mail app on all your devices - Apple Support


Use Mail on iCloud.com - Apple Support


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Not able to create iCloud email account with existing Apple ID.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.