E-mail said Apple Arcade will be free for 3 months but I was charged
Why didn’t i get my first 3 months of apple arcade for free even thought the e-mail that redirected me to apple arcade said i would?
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Contact Apple and ask, or report a problem.
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Request a refund for apps or content that you bought from Apple - Apple Support