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Carplay Disconnects after IOS 15

Hi there!

Carplay (Audi) started to disconnect after I've upgraded my Iphone 11 to IOS 15.0 (wired connection)


It doesn't matter whether I'm using any app or home screen only, it disconnects after an uncertain time. Sometimes it disconnects in 2-3 minutes, sometimes it takes 15 minutes.


It doesn't reconnects automatically so I'm unplugging and reconnecting the charging cable.


I've tried hard restart my phone, forget the vehicle and re connect in the carplay menu.


Any fix for that? Or should I wait for new IOS version?

iPhone 11, iOS 15

Posted on Sep 23, 2021 12:55 AM

Reply
15 replies

Sep 24, 2021 7:53 AM in response to berkay150

Hey there berkay150!


It sounds like you're having trouble using CarPlay as expected.


Does this seem to happen in any other vehicle using CarPlay?

You did a good job forgetting the stereo system. Can you try renaming the iPhone in Settings > General > About > Name?


Resetting your network settings can also help isolate. This can be done in Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.


Lastly, testing using a different shorter Apple certified cable can provide more insight. Keep us updated once you're able to test.


If you need help with CarPlay


Cheers!

Sep 26, 2021 3:59 PM in response to Dave_G1

Hi there! I have been having the exact same issue since I got the new iphone13. It must be a problem with iPhone software. I reset network settings on phone (and most everything else too), I made sure to allow permissions in screen time as well. I bought a brand new Apple cable, reset all settings on car and still no fix. I even took my car into the dealership and could not fix. I plugged my phone into another car and the same issue happened. It looks like there is another smaller ios15 update available. I’m going to update and see if that solves issue.

Sep 27, 2021 7:33 AM in response to Poochaty

Spent all night on phone with apple support and issue was resolved. We plugged phone into iTunes, entered recovery mode and reset and updated phone. (Issue still occurred after that) Set up phone again and then needed to reset all settings and THEN issue was resolved. My suggestion, backup phone, then go settings > general > reset iPhone > reset all settings.

Nov 1, 2021 4:07 AM in response to Pauls11Pro

The same problem here: Car Play disconnects on my Iphone 12, IOS 15.1, cable connected to Bosch multimedia station in Suzuki Vitara Hybrid (2021). I have an original Apple cable, the software in the Bosch station is up to date. It seems like there are a lot of issues similar in various countries and I guess Apple should react (in many press releases it is explicitly written that IOS updates do not solve the problem so far).

Nov 4, 2021 2:54 PM in response to berkay150

This problem started yesterday for me. Iphone 13 pro/BMW . I did not experience any problem those last 15 days and then suddenly after each car restart, apple car play does not reconnect. I have to remove phone from car settings and restart the pairing, it works till engine shut down. For sure it has something to do with an automatic update from iOS.


Carplay Disconnects after IOS 15

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