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updating to ios15

i tried to update my iphone 11 to the new ios15, but it said that my phone is not connected to th Internet although my wi-fi works very well on my phone. i have deleted previous updates but that didn’t help.

what do i do to update?

iPhone 11, iOS 14

Posted on Sep 23, 2021 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2021 1:49 PM

Hello user2288,


We understand that you're unable to update your iPhone as expected. We'd like to share a resources that can help. Get started here: If your iPhone, iPad or iPod touch won’t update


If you continue experiencing an issue we recommend updating via computer. Options for Mac and PC are outlined here: Update your iPhone, iPad, or iPod touch


Regards.

1 reply
Question marked as Top-ranking reply

Sep 24, 2021 1:49 PM in response to user2288

Hello user2288,


We understand that you're unable to update your iPhone as expected. We'd like to share a resources that can help. Get started here: If your iPhone, iPad or iPod touch won’t update


If you continue experiencing an issue we recommend updating via computer. Options for Mac and PC are outlined here: Update your iPhone, iPad, or iPod touch


Regards.

updating to ios15

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