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User profile for user: Lanasolo
Lanasolo Author
User level: Level 1
4 points

My MacBook Pro keeps rebooting

Hello everyone

my mac 💻 was showing me “replace a battery” message and kept rebooting itself permanently.

the repbooting works as follows:

the screen turns black if o click that touchpad it goes back to life and after some time shows me the shutdown _restart popup

the battery was replaced but effect didn’t disappear. It keeps rebooting, showing me a shutdown_restart popup.


the preferences say that the Battery is fine now.


I wish I could do the backup and reinstall the system. But he doesn’t make it… during the backup it restarts…

Pls help


MacBook Pro 13″, macOS 10.14

Posted on Sep 23, 2021 3:33 PM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,430 points

Posted on Sep 23, 2021 3:43 PM

Lanasolo wrote:

Hello everyone
my mac 💻 was showing me “replace a battery” message and kept rebooting itself permanently.
the repbooting works as follows:
the screen turns black if o click that touchpad it goes back to life and after some time shows me the shutdown _restart popup
the battery was replaced but effect didn’t disappear. It keeps rebooting, showing me a shutdown_restart popup.

the preferences say that the Battery is fine now.

I wish I could do the backup and reinstall the system. But he doesn’t make it… during the backup it restarts…
Pls help




If your Mac restarted because of a problem - Apple Support


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Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,430 points

Sep 23, 2021 3:43 PM in response to Lanasolo

Lanasolo wrote:

Hello everyone
my mac 💻 was showing me “replace a battery” message and kept rebooting itself permanently.
the repbooting works as follows:
the screen turns black if o click that touchpad it goes back to life and after some time shows me the shutdown _restart popup
the battery was replaced but effect didn’t disappear. It keeps rebooting, showing me a shutdown_restart popup.

the preferences say that the Battery is fine now.

I wish I could do the backup and reinstall the system. But he doesn’t make it… during the backup it restarts…
Pls help




If your Mac restarted because of a problem - Apple Support


Reply

My MacBook Pro keeps rebooting

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