Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After updating to 15 last update I’ve experienced multiple internet app connection problems they are ongoing now entering the 3rd day . I was unable to troubleshoot as all screens failed to load

After updating to 15 my app failed to load or connect to the internet

iPhone 12 Pro Max, iOS 15

Posted on Sep 24, 2021 4:55 AM

Reply
Question marked as Best reply

Posted on Sep 24, 2021 5:13 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


1 reply
Question marked as Best reply

Sep 24, 2021 5:13 AM in response to Feldho

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


After updating to 15 last update I’ve experienced multiple internet app connection problems they are ongoing now entering the 3rd day . I was unable to troubleshoot as all screens failed to load

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.