iPhone 13 Camera is blurry

I am sorry that you are not able to see the “oil paint effect” that me and many other people are describing.

id really like to help you but not easy from here.

try to have a look on Reddit link posted on this thread if you want to understand what many users are experiencing.

I suggest you to post a comment in the Reddit thread and I m sure that people will help you understanding what we are talking about.

By the way if the kind of picture you take with iPhone are not showing this, I am happy for you.

Many people who are using iPhone 13 pro camera at 100% of its possibilities are facing this “issue”.

I already have my phone been checked at The Genius Bar.

thanks for sending me the link but they already confirmed that is a software effect to reduce noise that is present on all iPhone 13 pros .

There is no point trying to assess photos posted on Reddit or any other site. They are almost always reprocessed and resized by the site software, and the final rendering anyone else sees in their browser may not be a good representation of what was originally uploaded. Even the original upload is not certain to show the camera's true capability after it has been downloaded from the camera and pulled into a web browser or app for the site upload. Many posting here are unable to make the distinction in their heads between the capability of the camera and the resulting image file after several rounds of software processing not all of which were performed by the iPhone.

The ONLY route for suspected camera faults is to get the device examined by Apple's technicians, and assessed properly - as you seem to have done. The court of public opinion here is looking at unreliable evidence so it is meaningless.

Yes, and that noise reduction is all but eliminated when you shoot in RAW, that’s the whole point of RAW.

Take a photo in RAW, send the 27 MB or so over to your Mac or PC and open it in Camera Raw, Lightroom Classic or anything else that can process a DNG and adjust noise reduction and other settings accordingly, do not use an app or otherwise process it on your phone.

Note also that without a good processing engine like on the Mac when you post a photo you’re doing multiple conversions, often from HDR to SDR, RAW to JPEG and whatever lossy processing the platform you post to does, likely a downres and lossier JPEG compression to reduce file size.

i had this noise reduction shooting on raw too.

i m not judging from Reddit pictures BUT owning an iPhone13 pro that I have to return for this problem.

I always loved iPhone cameras: my picture shot on iPhone were also been selected from Apple.

Branta_uk : I told that I have been to Genius Bar for this. and I talked about software and noise reduction problems.

Did you lose this information?

Dogcow_ I already follow that process and didn’t worked. I already told you in previous comment that in my case the only way to avoid this was shooting with Lightroom for IOS camera . Other users highlighted this.

It s seems that this conversation is becoming quite personal for a very small amount of users, you included. I would be happy to know more about you , maybe on a videocall and explain so you can understand.

cheers

Since Apple has said your phone is fine and you can reproduce artifacts that I absolutely have been unable to, I'm at a loss.

I simply don't see processing artifacts in iPhone 13 Pro Max photos taken with any of the three lenses when starting with a RAW DNG on my iMac 5K.

Unless you want to shoot with iOS LR, as that seems to work for you, returning it before your 14 day window closes seems to be the best solution for you.

Apple assistance didn’t say “it’s fine”

they admitted the presences of “oil paint artifact” and they also admitted that wasn’t present in previous model. And also admitted that HDR now can’t be turned off.

so please avoid comments that can create confusion.

I understand that you and few users are not able to see this oil paint effect we are talking about.

you are constantly commenting saying that this strong noise reduction doesn’t exist just because you don’t see it. Let other people talk too please , otherwise the last comment will be always yours telling that this effect doesn’t exist.

this way you are disrespecting those who are looking for a solution.

You are not even reading carefully other users comments since I already told in the previous comment that I returned the device already.

Your previous post stated:

MarcelDav wrote:

BUT owning an iPhone13 pro that I have to return for this problem.

That is present tense, not past tense, regarding the return status of your device.

Further it reinforces the fact that Apple examined your device and found no hardware issue, indicating it was performing as designed.

I am not stopping anyone from talking but rather stating I do not see issues when following a particular workflow.

In particular, I do not see the overprocessing you describe when shooting and working with ProRAW mode photos rather than those processed on the phone itself.

Regardless, a return was the right decision for your use case, so I wish you well and hope you enjoy whatever alternative device you purchase.

I went to the Apple Store day before last, and I had them let me compare my phone to the floor models, and then again to the single 12 Pro they had. (they sold out of them bc they don’t show them anymore) When I took a picture of my shoe, using my phone it still did the post processing. I then took it using the 12 Pro, and for two seconds it looked better until it suddenly did not. The phone had been upgraded to iOS15.0 It is most definitely a software issue.

Thanks for this helpful comment and information to understand more about this “issue”.🙏🙏

I put “issue” in quotes because some users may be happy about smoothening filters 😅

the iPhone 12 Pro I took the the Apple store to make a comparison was not updated to iOS 15.

At the Apple store I went they also tested with iPhone 11 they had there and this strong reduction was not applied.

hope they gave the possibility to save the original picture without workarounds from other apps

I’m so happy I’m not the only one. I received my 13 pro max and immediately noticed the camera issue. Pics and videos were coming out blurry and pixelated. It would be random. I brought it into my phone provider, showed them and they were also confused on why and sent me a new one. But I’m still having problems. When I talk about it ppl say him just a iPhone hater. Which I am more of a Samsung user. But when I had the iPhone X when it came out I actually loved the pictures. Especially in the the dark. But this is just trash. I’m so disappointed. I feel they rushed these cameras and this is what happens.

I am also getting frustrated and feeling screwed up with camera quality of Iphone 13 pro max, totally blurry pictures and pixelated. Main reason to bought this phone is camera but seeing very bad results.

On the other side, I am happy that its not only with my phone set, this is something everybody is facing.

I am planning to visit apple store this weekend and will show this problem otherwise I will return this iphone 13 pro max, my older Iphone 7 still much more better than this.

Does anybody have any idea what apple is saying or planning for this to sort it out.

To suggest some of the issues people have raised here are ones "everyone is facing" is simply not true. I'm facing none of these issue, but then I have truly learned how to use the cameras on my iPhone. There are millions upon millions of iPhone 13 users out there who are likely having a great time taking pictures on their phones and aren't on this forum, because they are facing no issues either.

This is a user to user only forum. Apple isn't here and since no one here works for Apple, no one could possibly comment on what Apple is doing about anything.

Mine was pretty bad too, In light other than direct sunlight outside, my front camera was horrible. Added like a watercolor beauty effect and was just bad. My iPhone 8 Plus front camera was better!!! And the post processing for all photos, holy moly is it bad! Had camera issues with it focusing in and out, took way too long and would switch too much. I went to the Genius Bar, didn’t seem like they believed me at first. I showed photos. Using the front camera that left white splotches over the photo in some areas, and also one had a super grainy film over it, still didn’t pay much attention, tried to convince me it was fine. That it’s normal it’s just the way the cameras are now ( though I did show a side by side video taken on the 13 pro and 8 plus and how bad the quality was on the 13 and then they started believing) anyways, they ran some of the tests they do, and guess what? I had multiple failures with the device. Just a week old, and of course with technology you’ll get bad batches. That’s life ( should they charge this much and have that happen, no. But it’s always a risk.) the first failure to pop up was ambient light focus ( or something like that) and the person said that could definitely cause what I was describing. So… If any of you who are having similar problems can go to the Genius Bar I suggest that. They are gonna ship me a new phone. Completely free. Fingers crossed it’s a good one! Hope everyone’s phones get fixed or replaced on here :)

If you’re really that unhappy, return it.

Life is too short to spend your time all upset about your phone’s camera.

(Seriously.)

If you find something else that works better for you, you’ll be much happier in the end.

Apple has not made any comment and very likely will not; they rarely do.

Not everyone but some people are facing this and trying to have a discussion about it.

if you have not this problem why commenting on this thread?

user Lovi24 didn’t ask help to Apple from here but asked for other users’ opinion.

[Edited by Moderator]