iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2021 8:10 AM

isazavakos wrote:

oh my gosh thank you for validating this. thank you.


You are very welcome isazavakos! 🙏


⭐️📩If other users noticed this

we can try to send our feedback here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸


I asked for:

1️⃣_Being able to shoot without this Oil paint effect/ software noise reduction added by the software (pic on the left)

2️⃣_Being able to shoot without HDR (like in previous iPhone models)




(pics from isazavakos - pls note differences in hair, eyelashes, make up. Picture on the right is a RAW using camera on Lightroom for iOS, as a workaround to avoid this effect)


Left: iPhone native camera app Right: iPhone Adobe Lightroom Camera iOS

809 replies

Oct 26, 2021 7:44 PM in response to nuama

You're right. And I'm an Adobe Cloud account holder. So I downloaded LR to my iPhone and took two photos. One native iPhone 13 Pro Max. One using the camera add-in in LR. The native iPhone photo was more detailed and better balanced.


But I'll give you that you can take a photo using the Light Room App on iPhone. It's just a plugin that uses their algorithms to process a photograph as opposed to using the iPhone algorithm. I'm a big Adobe fan, but don't know why I need to take a photo using their algorithm, when the iPhone's processing is excellent as is.


When I use tools like Adobe, I use them to edit photos. Not take them.

Oct 28, 2021 4:45 AM in response to Dogcow-Moof

i had this noise reduction shooting on raw too.


i m not judging from Reddit pictures BUT owning an iPhone13 pro that I have to return for this problem.


I always loved iPhone cameras: my picture shot on iPhone were also been selected from Apple.


Branta_uk : I told that I have been to Genius Bar for this. and I talked about software and noise reduction problems.

Did you lose this information?


Dogcow_ I already follow that process and didn’t worked. I already told you in previous comment that in my case the only way to avoid this was shooting with Lightroom for IOS camera . Other users highlighted this.



It s seems that this conversation is becoming quite personal for a very small amount of users, you included. I would be happy to know more about you , maybe on a videocall and explain so you can understand.


cheers

Oct 28, 2021 5:04 AM in response to MarcelDav

Since Apple has said your phone is fine and you can reproduce artifacts that I absolutely have been unable to, I'm at a loss.


I simply don't see processing artifacts in iPhone 13 Pro Max photos taken with any of the three lenses when starting with a RAW DNG on my iMac 5K.


Unless you want to shoot with iOS LR, as that seems to work for you, returning it before your 14 day window closes seems to be the best solution for you.

Oct 28, 2021 10:02 AM in response to Sonkeli12

sorrry to ask this question its out of the topic but is anyone here noticed that there is something on the ultrawide lens when you look closely using flashlight? there is something wide inside the lens around the corner of the circle? i will put the picture here for better view. is anyone has this issue?do you think this is normal? some of my friends who is using iphone 13 pro they also have this white circle inside the ultrawide lens please share your thoughts

Oct 28, 2021 5:03 PM in response to Sonkeli12

I’m so happy I’m not the only one. I received my 13 pro max and immediately noticed the camera issue. Pics and videos were coming out blurry and pixelated. It would be random. I brought it into my phone provider, showed them and they were also confused on why and sent me a new one. But I’m still having problems. When I talk about it ppl say him just a iPhone hater. Which I am more of a Samsung user. But when I had the iPhone X when it came out I actually loved the pictures. Especially in the the dark. But this is just trash. I’m so disappointed. I feel they rushed these cameras and this is what happens.

Oct 29, 2021 11:13 AM in response to mya89

I am also getting frustrated and feeling screwed up with camera quality of Iphone 13 pro max, totally blurry pictures and pixelated. Main reason to bought this phone is camera but seeing very bad results.

On the other side, I am happy that its not only with my phone set, this is something everybody is facing.

I am planning to visit apple store this weekend and will show this problem otherwise I will return this iphone 13 pro max, my older Iphone 7 still much more better than this.


Does anybody have any idea what apple is saying or planning for this to sort it out.

Oct 29, 2021 11:18 AM in response to Lovi24

To suggest some of the issues people have raised here are ones "everyone is facing" is simply not true. I'm facing none of these issue, but then I have truly learned how to use the cameras on my iPhone. There are millions upon millions of iPhone 13 users out there who are likely having a great time taking pictures on their phones and aren't on this forum, because they are facing no issues either.


This is a user to user only forum. Apple isn't here and since no one here works for Apple, no one could possibly comment on what Apple is doing about anything.

Oct 30, 2021 6:52 AM in response to MarcelDav

Oh, so only those who want to complain about their cameras should be posting here? Someone coming to this thread for the first time should be able to see there are others who are NOT unhappy with their phones and can (using the correct cameras for the scene being photographed) take great pictures.


I will continue to counter posts which I believe are inaccurate, unless of course you purchase the forum, then you can determine who is permitted to participate here.



Oct 30, 2021 7:40 AM in response to ian_ist

ian_ist wrote:

sorrry to ask this question its out of the topic but is anyone here noticed that there is something on the ultrawide lens when you look closely using flashlight? there is something wide inside the lens around the corner of the circle?

This looks perfectly normal to me, probably a light effect where the cover "glass" and front of the lens mount are reacting too the incident light. It is outside the view of the lens and very unlikely to have any impact on the quality of photos.


If you are not content with my opinion or you think it is degrading the quality of your photos, please contact Apple Support and arrange to have Apple inspect your iPhone.

Oct 31, 2021 4:23 AM in response to MarcelDav

MarcelDav wrote:

Life is also too short to comment on thread about an “issue” you don’t have.


I will comment when correcting factual errors or wildly incorrect statements that “everyone” is having an issue, or that the cameras are “defective.”


At Apple users’ feedback are always welcome.


Of course, but feedback is not the reason these forums exist, feedback can be expressed here:


Feedback - iPhone - Apple


Expressing concerns here is pointless since as users we cannot change anything, and even if an issue is a software issue, no one at Apple who could get a change made is reading your comments here.


They do when left at the link above.

Nov 3, 2021 9:13 PM in response to isazavakos

That’s pretty amazing as mine is taking the best video I’ve ever seen a phone take. Many reviewers and professional cinematographers feel the same:


https://ymcinema.com/2021/09/15/acclaimed-cinematographer-the-iphone-13-pro-is-a-professional-filmmaking-tool-is-it/


Ultimately, you’ll have to decide whether to keep the phone or not if you are outside your return window, based upon how much you will use it given you feel the results to be unsatisfactory.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 Camera is blurry

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