iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2021 8:10 AM

isazavakos wrote:

oh my gosh thank you for validating this. thank you.


You are very welcome isazavakos! 🙏


⭐️📩If other users noticed this

we can try to send our feedback here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸


I asked for:

1️⃣_Being able to shoot without this Oil paint effect/ software noise reduction added by the software (pic on the left)

2️⃣_Being able to shoot without HDR (like in previous iPhone models)




(pics from isazavakos - pls note differences in hair, eyelashes, make up. Picture on the right is a RAW using camera on Lightroom for iOS, as a workaround to avoid this effect)


Left: iPhone native camera app Right: iPhone Adobe Lightroom Camera iOS

809 replies

Nov 23, 2021 7:10 AM in response to Dogcow-Moof

That was unnecessarily condescending.

Next time i’ll remember to spell out my exact process of taking photos so that you don’t have to assume what’s wrong.

’Thank you, oh dogcow, for clearing that up. I had been unknowingly taking all of my pictures at 10x zoom.’

This forum isn’t for you to “actually” everyone on the thread. If 30 pages of people are talking about their poor camera quality, Apple Inc doesn’t need you to reply to every single one explaining (see assuming) how they’re wrong.

And please do not tell me to report the problem to apple. I’ve already done so, awaiting further contact from apple support. I am still allowed to post my frustrations with the problem on a forum specifically about the problem.

Nov 23, 2021 7:37 AM in response to Neve_kinahan

I said the only time I ever saw pixelation was with digital zoom.


If you've already left feedback for Apple, there's nothing more you can do; this site doesn't exist for users to commiserate, that's what other web sites and social media are for.


I asked what you are doing differently in your photos if your results are not as good as others' have been. I didn't ask what you were doing wrong, I asked what you were doing that was different.


It's a valid question and isn't at all condescending.

Nov 30, 2021 8:21 AM in response to Sonkeli12

I really thought I was doing something wrong. Thank you guys for sharing…I upgraded from an iPhone 11 Pro Max to the 13 Pro Max and I must say I am immensely disappointed. I love taking pictures and right now I am discouraged from doing so because I have to do too much editing on just one photo before sharing….. The picture quality enhancement was what I was looking forward to with this new phone but….

Dec 1, 2021 10:39 AM in response to Kimmik

Nope. No one here works for Apple. I am a user, just like you're a user.


I don't know what you want from anyone here on this user to user only forum. We didn't design the new cameras on iPhone. We can't deliver what you expect of them.


What I did before buying my new 13 Pro Max is researched all the features and learned that the pro models have close-up photography which the regular 13 doesn't have. I bought the Pro for this and the other enhanced features on the pro models.


I'm sorry you didn't know the difference. But it's not my fault and no one here can do anything about how close an iPhone 13 is capable of focusing.


If it is truly causing you so much anxiety, it might be a good idea to sell your phone and go buy something which won't cause anxiety. Life is too short to let a cell phone upset you this much.

Dec 5, 2021 7:53 AM in response to Sonkeli12

I'm having the same issues with soft images. I'm on 13 Pro Max 15.1 and I'm getting soft focused photos. I've done direct side by side comparisons with my wife's 11 Pro and hers is sharper on everything but especially things with text. I've played around with all the various camera toggles suggested and nothing has helped. I've opened the photos on my computer to view and can confirm they are still soft viewed on a monitor. This is especially noticeable when there is text in the scene. It seems like the 1x lens is the worst. I'm not sure if this is defective parts or some funky software issue. I am very disappointed as I waited for 6 years (6S Plus) to get a new phone and camera improvements were my #1 requirement. I'm not sure if the Apple store will take this seriously for a replacement, seems like not everyone has an eye for image quality.

Dec 6, 2021 5:58 PM in response to nuama

Who's photos are you replying about? If mine, I couldn't disagree with you more. The TV in my photos is not the subject and the show was on, while I was taking a photo which would naturally not show the show in focus in any way as it wasn't what was being photographed to begin with. I was showing how well iPhone 13 Pro captures close up pictures, which my photos prove are terrific.

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iPhone 13 Camera is blurry

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