iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2021 8:10 AM

isazavakos wrote:

oh my gosh thank you for validating this. thank you.


You are very welcome isazavakos! 🙏


⭐️📩If other users noticed this

we can try to send our feedback here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸


I asked for:

1️⃣_Being able to shoot without this Oil paint effect/ software noise reduction added by the software (pic on the left)

2️⃣_Being able to shoot without HDR (like in previous iPhone models)




(pics from isazavakos - pls note differences in hair, eyelashes, make up. Picture on the right is a RAW using camera on Lightroom for iOS, as a workaround to avoid this effect)


Left: iPhone native camera app Right: iPhone Adobe Lightroom Camera iOS

809 replies

Dec 8, 2021 9:47 AM in response to Sonkeli12

Here is a quick and easy reproductible test case I propose to everyone including those that keep replying "my phone is fine" to literally every comment here, denying the reality that affects us:


  1. make your phone steady (tripod, rest on something etc - just make sure you can touch the screen without moving the phone). point towards a non-moving scene with lots of details such as newspaper or a colourful bed sheet with lots of drawings. a sitting person is also ok as long as manages to relax and not move the face/head and keep eye look in the same direction. Let it autofocus the same spot or make sure you repeat focusing the same exact spot.
  2. connect the phone with cable to a Mac
  3. reset all camera settings to defaults, so we exclude any difference in settings
  4. open camera app
  5. configure Assistive Touch to take a screenshot of the camera viewfinder (iphone-screenshot-without-button) then take a screenshot
  6. take a regular picture
  7. take a burst picture, then select and keep only one of them. I've had issues in the past on iphones with the exposure of the first 1-2 in the sequence, so choose one in the middle just in case.
  8. import a photo using the mac


You will notice that:

  1. the preview screenshot shows what the sensor sees. NO effect.
  2. the image taken by the camera app SHOWS the smarthdr/deepfusion oilpainting/watercolor/cartoonface over processed effect
  3. the burst image does NOT show the effect.
  4. the image captured at the request of the Mac does NOT show the effect.
  5. the burst, the screenshot and the Mac import shows a soft/blurry lens image (lack of details), but a natural image overall compared to the one taken by the Camera.


I am curious if ANYONE reproducing my simple above test case would obtain a camera image without the blamed effect !!!


My personal conclusion is this is not a mistake, and this is by forced choice: Apple *knew* the 13 models front camera hardware does lousy images (see the softness in **ALL** other images - the screenshot/viewfinder, the import from Mac, the burst), they observed something is wrong (my guess: camera components malfunction due to shortage of supply issues in Vietnam followed by a recall program, I wish/hope 🙏) and went to attempt to correct the resulting pixels in software. This is the only logical explanation I can think of. I had my camera replaced at Apple Authorised Service Provider for nothing: the replacement is identical.


Attaching my own results (100% lossless crops of relevant areas, these are NOT digital zooms) as well as link to full original files.


viewfinder


import from iPhone on mac


burst


camera

Dec 8, 2021 10:18 AM in response to PCS_

I noticed the issue when testing Halide app with the 3x lens on my 13 Pro and my wife’s 13 Max in my study room. The difference in image quality is day and night. But in other scenarios the stock app seems better most of the time.


I didn’t find out that Halide always automatically selected f2.8 while the stock Camera app always fixed at f1.5 (in this same room and lighting condition) until last night.

Dec 14, 2021 1:24 AM in response to Monte Lin

No, you cannot force use of the optical 3x lens, the scene has to be bright enough for the camera to tell it would result in a better image than the digitally zoomed wide lens.


I have asked for Apple to denote whether 3x is optical or digital before, they haven't implemented it.


This has been the case since the iPhone X.


If you want to ask for such a feature, leave feedback here:


Feedback - Camera - Apple

Dec 19, 2021 3:58 AM in response to _Woof_

Digitally zooming in on a photo converted from HDR and lossy compressed then stored using more lossy compression on a web site doesn't exactly prove anything.


If anything the clarity of the background shows that the dogs suffered from motion blur and the phone did what it could to try to make an acceptable image from blurry picture data.


Your second photo of the dog is of a stationary dog - no motion blur.

Dec 19, 2021 9:47 AM in response to Dogcow-Moof

A: You can open the image in a new tab, at full size, with 2 clicks in most browsers these days.

B: This isn't compressed all that bad. It still looks almost exactly the same.

C: The EXIF data shows this photo was taken at ISO 32 and it was a sunny day. There is no excuse for the motion blur either. My galaxy Note8 would capture crisp photos of the same dog running at full speed.


Stop trying to make excuses for a $1500 phone that takes pictures that aren't even as good as a flip-phone from 2000.

Dec 21, 2021 3:28 PM in response to lobsterghost1

Sounds like you got a good one! I HAD a good one (13 pro), and was very impressed...until I lost it. My replacement 13 pro will not focus sharply on anything when zoomed to a distance object like other posters have experienced. It is headed in for diagnostics/repair, but it sounds like focus is a common problem. Focus using macro is a known issue, but focus on a zoomed distance object is more rare. Do phones have to be returned within two weeks for refunds or will the problem being reported within two weeks qualify for refund (if the repair is not satisfactory?)

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iPhone 13 Camera is blurry

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