Find my live tracking isn’t working

My wife and I both have new iPhone 13 pro max phones. We both drive for Uber part time and was totally thrilled to see that the find my app had added the live functionality to the app - while it worked at least. It only worked for a short period of time. Then it went back to the old update method. In trying to troubleshoot and trying to figure it out I have found that the “Live” function works for everyone in my list except for people that have a iPhone + Apple Watch w/cellular. If they have the Apple Watch w/o cellular or just the iPhone it works perfectly. Talking and trying to work with Apple tech Support has gotten me nowhere. I would really like to get this resolved as my wife and I really need it. I hope this sheds a little light on the issue.

FindMy Live Tracker issue (SOLVED)

Hi. To everyone who has this problem I found how to fix it even if the “experts” couldn’t.

The FindMy app doesn’t automatically sync after you update to iOS 15. Although the app loads and seems to work fine the “live” feature doesn’t automatically go active.

in order to get this working you manually have to REMOVE all your contacts from the map. And stop sharing your location. Restart your phone. Load FindMy again, tap on “me” at the bottom right and then tap “share my location” now add all your contacts back to the FindMy map. Your live tracker will now work.

it took me months of debating with Apple about this to which they always claimed it was our devices. It’s the app feature itself that needs manually activated.

I hope this helps.

Live tracking isn’t working on my find my app

SOLVED !?!?!

After extensive testing (well actually, a few calls to family members), I have found that if both parties are running IOS 15.x and both parties have the "Find My" application running (even if in the background), then it will show you the "Live" location of the other party, however if the person you are trying to view does not have the "Find My" application running on their end, it will NOT show you their live location.

The other observation we made is that if you leave the "Find My" application running in the background, it does appear to significantly reduce your battery charge level, which I guess is to be expected if it is using your GPS to determine your position at a high frequency, and sending that data to Apple.

If you find that the above is not true in your situation, please feel free to reply and advise this was not a solution in your case.

For me that makes no difference as I've test the live location while I have the app open on my phone and my wife won't see my live location.

While I can see her live location even when the app isn't running in the background and her phone is locked.

I really can't be bothered factory resettings my phone for the 3rd time.

Will see if they fix it via a patch.

The Apple Watch LTE has nothing to do with this for me. Live works with my wife and she has a 13 Pro with a Series 6 LTE Watch. Live works with one of my sons that has an iPhone 11 Pro but not my other son who has an iPhone 13 Pro. So who knows.

Following the thread. The issue makes no sense. I have 5 devices. I am the family organizer 3 kids and my wife is a parent/guardian. Only I can see live on 2 of the kids devices. No other settings are different. I stopped sharing, re-shared, etc. Sorry can’t be helpful here but just wanted to follow.

Well as an update - I have restored my phone with no luck - after talking to Apple again, I found out that I was one of the first people to complain about the issue to Apple. They are starting to dig in to the issue. But it sounds like until more people call in with the issue and so they can get more diagnostics on the issue we will just be left out in no where land until they find the issue and that it is not working. Which I had better news.

Wow. 212 "I have this question too's" and not one response. Feels like the community is on life support. I have 2 iphone 12's on 15.1 and one gets live updates and the other looks just like it did under 14. We've aligned everything we can think to do and steill the behavior persists.

My wife and I both have new iPhone 13 pro max phones. We both drive for Uber part time and was totally thrilled to see that the find my app had added the live functionality to the app - while it worked at least. It only worked for a short period of time. Then it went back to the old update method. In trying to troubleshoot and trying to figure it out I have found that the “Live” function works for everyone in my list except for people that have a iPhone + Apple Watch w/cellular. If they have the Apple Watch w/o cellular or just the iPhone it works perfectly. Talking and trying to work with Apple tech Support has gotten me nowhere. I would really like to get this resolved as my wife and I really need it. I hope this sheds a little light on the issue.

Ios 15.4 caused the issue to happen for me. Before this update it was working just fine

Dave,

did you mean remove all contact from people in Find My. Because I can’t find contact from map.

Thanks for the update post on fixing this issue!

Has anyone else been able to do this?

Mine was fixed when I turned on find my network. Under the find my iPhone. Before that nothing worked.