Find my live tracking isn’t working

I’ve upgraded mine and my family’s iPhone 11 and 12 to iOS 15 yet live tracking isn’t working on any of them in the find my app. It is working exactly as it did before. It would show a location and then a minute or so later would update the new position but no live tracking.

iPhone 12

Posted on Sep 25, 2021 5:45 AM

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Posted on Nov 15, 2021 1:11 AM

SOLVED !?!?!


After extensive testing (well actually, a few calls to family members), I have found that if both parties are running IOS 15.x and both parties have the "Find My" application running (even if in the background), then it will show you the "Live" location of the other party, however if the person you are trying to view does not have the "Find My" application running on their end, it will NOT show you their live location.


The other observation we made is that if you leave the "Find My" application running in the background, it does appear to significantly reduce your battery charge level, which I guess is to be expected if it is using your GPS to determine your position at a high frequency, and sending that data to Apple.


If you find that the above is not true in your situation, please feel free to reply and advise this was not a solution in your case.

30 replies

Feb 28, 2022 9:57 PM in response to Flory14

so out of 11 people on 3 different family plans of which I’m on one of them.. I can track the same person someone else is tracking and I’m on refresh and sometimes it takes over 3 minutes to refresh. While Everyone else sees that same person live instantly. Doesn’t matter which settings cuz we all match.. I’m literally the only person who has refresh. I don’t own an Apple Watch or an Apple iPad or anything but the apple phone. Most of the devices mentioned are iPhone 11 and higher.. except for 3.. which are all 8s. & I’m an 11.. sooo yeah idk what is happening. I talked to Apple and they said restore. But I don’t want to have to do that when obviously it’s some weird glitch on their end. And having to reset and restore is absolutely irritating and extremely time consuming especially since it took me forever to get my phone the way I want it. So 🍏 should try to figure out what’s causing it without having everyone screw up their whole phone just to get one thing working. It’s just annoying all the way around. & I’m sure everyone without it needs the live to work right..

Apr 2, 2022 2:42 AM in response to TuanDo1814

Got a new iPhone 13 and when finished setting it up, live tracking was lost but remained on my Mac laptop (but now texts don’t sync w my new phone) Updating to the new phone has been extremely buggy and not a smooth transition. Not impressed- wish Apple support would provide update that would fix this live track issue. It was my lifeline to college kids on my old iphone8 and you’d think w a newer phone you wouldn’t lose this feature!

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Find my live tracking isn’t working

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