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CarPlay

I have an iPhone 13 Pro running the latest version of iOS 15. I have a 2019 RAV4 that runs CarPlay via plugging my phone into the USB port.


When I plug my phone into my car, CarPlay starts as normal. All CarPlay features run as normal except two things. First: when trying to play music through Apple Music, CarPlay will crash and CarPlay will restart. Second: when making a phone call, the call will work as normal until I end the call. When I end the call, CarPlay will crash and CarPlay will restart.


Is anyone else experiencing this issue with their iPhone 13 Pro running iOS 15?


This wasn’t happening with my iPhone 12 Pro running iOS 15.


(Disclaimer: I am not a developer and both phones are running public released iOS 15)

iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 6:47 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2021 3:01 PM

I have a 2020 GMC Canyon, doing pretty much the same thing with new iPhone 13 Pro on iOS 15. A couple things I will note:


  1. I can connect via Bluetooth and play Apple Music fine, until I connect the cable and CarPlay starts up and crashes.
  2. It’s not just Apple Music that crashes it. If I have CarPlay up and running, and scroll a webpage or other App like Reddit, when a video starts with an audio stream, that also crashes CarPlay.

So it’s almost any type of audio that seems to crash it.

35 replies

Oct 20, 2021 7:51 PM in response to bigja14

I have been having this same problem! But I have been going crazy because for the past 6 months or so my iphone XS Max randomly stopped connecting to car play. The weirdest thing was that my phone would not connect to my car, but would connect to other cars and other peoples’ phones would connect to my car! There was just a strange disconnect between my phone / car and I tried resetting everything. I was so excited to get the new iPhone 13. Got the new phone and car play works (wahoo), but any kind of audio from spotify or music crashes it every time!!!!! One weird thing is that my friend’s phone is also a new phone with iOS 15 but his music does not crash it!?!?! This is driving me crazy! Apple blames my car and Audi blames my phone! I tried the eq thing with no luck. Any more suggestions much appreciated!

Oct 27, 2021 4:04 PM in response to Supawiz6991

I’m having the same problem, I don’t think it’s an iPhone 13 problem I think it’s an iOS 15 problem, I have an iPhone 12 and I recently updated to 15.1 like 3 days ago and my car just doesn’t play audio anymore but it was literally working MUNUTES before I updated. And none of the fixes have worked for me, I tried turning EQ on and off, nothing, I purchased THREE different songs on iTunes to see if that would work, nothing. And I’ve been reset my phone and nothing has worked, I hope apple release a fix for this because I have no idea what causing it.

Oct 29, 2021 11:17 AM in response to bigja14

I have the iPhone 13 Pro Max connected to 2021 BMW X3 (wireless). In my case, turning off EQ worked. I can pick any other option for EQ and it works, but not Late Night. I came from iPhone 12 Pro Max and had no issues using EQ Late Night even after I upgraded to iOS 15. A month later I got the 13 and CarPlay started to fail when playing Music. I now have EQ off, and frankly I don't miss my EQ setting at all. Same thing happened to my partner. Turning off EQ (or changing from Late Night) worked.


However, not all is fine with CarPlay. It stops working out of the blue, always while playing music; it disconnects and a few seconds later, it comes back in and keeps playing music, BUT it resets the ongoing route I may have on my navigation (Google Maps) and I have to start it again.

CarPlay

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