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Mac mail rules

Hello ... I am using Mac Mail version 14.0 on a MacBook Pro with OS 11.6 I have several email accounts, most of them Gmail.


I am not having much success with "rules" to push incoming email to defined folders. My rules are set up with two conditions: 1) that the incoming email comes from a defined email address, and 2) that the receiving email account is a defined email address.


The rules work but they have an unwanted consequence: All incoming email that is NOT defined by a rule is not going to the inbox (which is where it should go, and where I want it) ... but it is going to the Archive. I've missed several important emails because I didn't know they were in the Archive.


This is not the behaviour I want from the rules, so I deleted all rules ... and now all my mail is going to the inbox where I want it. This is unfortunate because rules could help a lot if they worked properly.


Is there a different way to set up the rules?

Is there a problem with how Mac Mail version 14.0 uses rules?

Mac mini, macOS 11.6

Posted on Sep 25, 2021 8:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2021 8:24 AM

freddy301 wrote:

Hello ... I am using Mac Mail version 14.0 on a MacBook Pro with OS 11.6 I have several email accounts, most of them Gmail.

I am not having much success with "rules" to push incoming email to defined folders. My rules are set up with two conditions: 1) that the incoming email comes from a defined email address, and 2) that the receiving email account is a defined email address.

The rules work but they have an unwanted consequence: All incoming email that is NOT defined by a rule is not going to the inbox (which is where it should go, and where I want it) ... but it is going to the Archive. I've missed several important emails because I didn't know they were in the Archive.

This is not the behaviour I want from the rules, so I deleted all rules ... and now all my mail is going to the inbox where I want it. This is unfortunate because rules could help a lot if they worked properly.

Is there a different way to set up the rules?
Is there a problem with how Mac Mail version 14.0 uses rules?



You can see if there is anything here—


Rules:


Change Add Rule settings in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/change-add-rule-settings-cpmlprefrulesadd/mac



Filter emails in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/filter-emails-mlhl1f6cf15a/mac



Use rules to manage emails you receive in Mail on Mac ...

https://support.apple.com/guide/mail/use-rules-to-manage-emails-you-receive-mlhlp1017/mac




If no resolve you can you can submit your Apple Feedback http://www.apple.com/feedback


Similar questions

1 reply
Question marked as Top-ranking reply

Sep 25, 2021 8:24 AM in response to freddy301

freddy301 wrote:

Hello ... I am using Mac Mail version 14.0 on a MacBook Pro with OS 11.6 I have several email accounts, most of them Gmail.

I am not having much success with "rules" to push incoming email to defined folders. My rules are set up with two conditions: 1) that the incoming email comes from a defined email address, and 2) that the receiving email account is a defined email address.

The rules work but they have an unwanted consequence: All incoming email that is NOT defined by a rule is not going to the inbox (which is where it should go, and where I want it) ... but it is going to the Archive. I've missed several important emails because I didn't know they were in the Archive.

This is not the behaviour I want from the rules, so I deleted all rules ... and now all my mail is going to the inbox where I want it. This is unfortunate because rules could help a lot if they worked properly.

Is there a different way to set up the rules?
Is there a problem with how Mac Mail version 14.0 uses rules?



You can see if there is anything here—


Rules:


Change Add Rule settings in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/change-add-rule-settings-cpmlprefrulesadd/mac



Filter emails in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/filter-emails-mlhl1f6cf15a/mac



Use rules to manage emails you receive in Mail on Mac ...

https://support.apple.com/guide/mail/use-rules-to-manage-emails-you-receive-mlhlp1017/mac




If no resolve you can you can submit your Apple Feedback http://www.apple.com/feedback


Mac mail rules

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