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cannot sign in to apple tv+ on my Sony smart tv

I just downloaded the Apple TV Pro app on my smart tv. When I try to log in, my apple tv password is not accepted. Does anyone know why this might be happening?

Posted on Sep 25, 2021 9:08 AM

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Posted on Sep 25, 2021 10:46 AM

Your Apple ID account credentials will be verified online.

  • Check that Apple’s remote servers are accessible (no overly restricted firewall settings).
  • Check your TV privacy settings, for what apps may do on your device. See discussions.apple.com/thread/252691729.
  • Check the case-sensitivity of the entered password.
1 reply
Question marked as Best reply

Sep 25, 2021 10:46 AM in response to PuppyDogMom

Your Apple ID account credentials will be verified online.

  • Check that Apple’s remote servers are accessible (no overly restricted firewall settings).
  • Check your TV privacy settings, for what apps may do on your device. See discussions.apple.com/thread/252691729.
  • Check the case-sensitivity of the entered password.

cannot sign in to apple tv+ on my Sony smart tv

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