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Screen went black and can't get it back. MBP boots up with black screen, I can log into it using my password but the screen stays black. (Updated to Big Sur about two weeks ago.)
Cant seem to get it to start up in safe mode.
Thoughts?
Thanks in advance.
Reset SMC and NVRAM, and try again.
Try: If your Mac starts up to a blank screen - Apple Support
Failing that, contact Apple Support using the Get Support link in the upper right of this webpage.
Maybe use an external display as a workaround, if you can get that to display without having the main display working.
Reset SMC and NVRAM, and try again.
Try: If your Mac starts up to a blank screen - Apple Support
Failing that, contact Apple Support using the Get Support link in the upper right of this webpage.
Maybe use an external display as a workaround, if you can get that to display without having the main display working.
Lost In The Jungle wrote:
Thanks for the reply MrHoffman. No luck, and final chat suggestion with support was take it in...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Thanks for the reply MrHoffman. No luck, and final chat suggestion with support was take it in...
Black Screen (2018 MacBook Pro 16)
