Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone 12 is locked and I want to set it back to factory settings

F2***D3Y this new I phone is locked and I have no idea what the passcode must be because i entered it twice and it was the same as i had on myu old phone and my ipad. How can I open it.


[Edited by Moderator]

Posted on Sep 25, 2021 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2021 12:12 PM

You will need to follow these instructions which will erase the phone.

If you forgot your iPhone passcode - Apple Support

1 reply

My new iPhone 12 is locked and I want to set it back to factory settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.