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Why purchase date not validated

I purchased iPhone 12 Pro Max from Amazon Ksa and after I activated my iPhone and check the warranty coverage from check coverage I found that purchase date not validated. Also when I go to setting -about- I found the warranty will expire on 20-7-2022 which mean warranty less than 1 year and it suppose to be 2 years

Posted on Sep 25, 2021 12:45 PM

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Posted on Sep 25, 2021 12:51 PM

You will have to contact the place where you purchased it, also you can take the matter up with apple support and provide them them the invoice. In most cases they will update the purchase date for you, provided it is a brand new set and not a pre activated one.

https://support.apple.com/contact

5 replies

Why purchase date not validated

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