Find my not pairing MagSafe Wallet

Question

Level 1

5 points

Find my not pairing MagSafe Wallet

just got my iPhone 13 mini with sequoia green wallet. Not animations appear when I connect the wallet at the back.

If I try to pair manually (Find my -> Items -> + -> Add MagSafe Accessory, it recognise the wallet and show the correct animation. I then select Continue, and continue at the find my screen and receive the error “Cannot Add Wallet

Unable to add your wallet to Find My.

Please try again later.”

Is there any solution so far? Is this a problem with the Wallet?

I’ve seen similar posts in Reddit.

iPhone 13 mini, iOS 15

Posted on Sep 25, 2021 2:37 PM

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Answer 1

Best reply

APFabri Author

Level 1

5 points

Sep 27, 2021 2:41 PM in response to judysings

Hi, just to register here in case anyone is having the same problem (several people o Reddit with the same problem).

Need to put the phone in DFU and restore. Seems like a bug with iOS15 shipping with the new iPhones, maybe!? The restore process downloaded an updated firmware from Apple servers and fixed the problem.

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Answer 2

judysings

Community Specialist

Sep 26, 2021 6:31 PM in response to APFabri

Hi there APFabri,

Welcome to Apple Support Communities. We're happy to help you with this trouble you're having adding your new Wallet to Find My. Click here to get started:

About the iPhone Leather Wallet with MagSafe

The guidance you need is found under "If you can't set up your iPhone Leather Wallet with MagSafe". Let us know if you have any questions.

Have a great day!

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Answer 3

judysings

Community Specialist

Sep 27, 2021 2:34 PM in response to APFabri

Hello APFabri,

Thanks for the follow-up info. Since you were unsuccessful with the support article, the next step will be to get you in touch with Apple Support for further assistance. They can be reached here:

Get Support

Take care and be safe.

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