Find my not pairing MagSafe Wallet

Question

Level 1

7 points

Find my not pairing MagSafe Wallet

just got my iPhone 13 mini with sequoia green wallet. Not animations appear when I connect the wallet at the back.

If I try to pair manually (Find my -> Items -> + -> Add MagSafe Accessory, it recognise the wallet and show the correct animation. I then select Continue, and continue at the find my screen and receive the error “Cannot Add Wallet

Unable to add your wallet to Find My.

Please try again later.”

Is there any solution so far? Is this a problem with the Wallet?

I’ve seen similar posts in Reddit.

iPhone 13 mini, iOS 15

Posted on Sep 25, 2021 2:37 PM

Answer 1

Top-ranking reply

APFabri Author

Level 1

7 points

Sep 27, 2021 2:41 PM in response to judysings

Hi, just to register here in case anyone is having the same problem (several people o Reddit with the same problem).

Need to put the phone in DFU and restore. Seems like a bug with iOS15 shipping with the new iPhones, maybe!? The restore process downloaded an updated firmware from Apple servers and fixed the problem.

Answer 2

APFabri Author

Level 1

7 points

Sep 28, 2021 8:36 AM in response to k4rl54nd

Yes, solved as explained. DFU and restore.

Answer 3

K4RL5AND

Level 1

13 points

Sep 28, 2021 2:12 PM in response to APFabri

DFU mode then restore worked a treat - THANK YOU

Answer 4

judysings

Community Specialist

Sep 27, 2021 2:34 PM in response to APFabri

Hello APFabri,

Thanks for the follow-up info. Since you were unsuccessful with the support article, the next step will be to get you in touch with Apple Support for further assistance. They can be reached here:

Get Support

Take care and be safe.

Answer 5

APFabri Author

Level 1

7 points

Sep 27, 2021 2:56 AM in response to judysings

Followed all steps at the link and still having the same problem.

Answer 6

k4rl54nd

Level 1

8 points

Sep 28, 2021 8:13 AM in response to APFabri

I have exactly the same issue with iPhone 13 Pro Max and brand new apple wallet (new stock from Apple Store a few days ago).

Please let me know if you manage to fix it - I'll do the same :-)

Cheers

Answer 7

k4rl54nd

Level 1

8 points

Sep 28, 2021 10:34 AM in response to APFabri

Perfect - thanks - will give it a go :-)

Answer 8

judysings

Community Specialist

Sep 26, 2021 6:31 PM in response to APFabri

Hi there APFabri,

Welcome to Apple Support Communities. We're happy to help you with this trouble you're having adding your new Wallet to Find My. Click here to get started:

About the iPhone Leather Wallet with MagSafe

The guidance you need is found under "If you can't set up your iPhone Leather Wallet with MagSafe". Let us know if you have any questions.

Have a great day!

Find my not pairing MagSafe Wallet

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