Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

adanburg1 Author

Level 1

4 points

I have a family share plan with my sons phone he is also on my account. It keeps saying his Apple account and iTunes has been disabled.

I have a family share plan and my sons phone is on my plan. He can’t download any updates on his apps because it says hit iTunes and Apple has been disabled

iPhone 11, iOS 14

Posted on Sep 25, 2021 3:15 PM

Reply

Best reply

Level 10

470,085 points

Posted on Sep 25, 2021 3:36 PM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

View in context

Similar questions

1 reply

Best reply

Level 10

470,085 points

Sep 25, 2021 3:36 PM in response to adanburg1

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Reply

I have a family share plan with my sons phone he is also on my account. It keeps saying his Apple account and iTunes has been disabled.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up