IOS 15/ IPhone 13 CarPlay disconnects.

Erick143 Said:

"OS 15/ IPhone 13 CarPlay disconnects.: [...]Well unfortunately there is no good news that came from the call this evening. There are several people experiencing the same issue and they are working on it and have no idea when it will be resolved.[...]"

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Give Apple Feedback:

If customers have spent hours troubleshooting this, well then so be it. But, if they don't report it, Apple will not know what is going on.

So, do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
4. Proceed from there as necessary

Erick143 Said:

"OS 15/ IPhone 13 CarPlay disconnects.: Recently got my iphone13 pro with IOS 15, as soon as I press play for Apple Music, CarPlay disconnects."

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What to Try:

• Try pairing what while in park. Perhaps it is a security feature, in that you cannot perform this connection, unless you shift is

• Also, review the Driver's manual.

• Lastly, remove the device as a trusted device from the car, and try this all once more.

I have been speaking with Apple support everyday now since Saturday September 24. Unfortunately they have not found a fix for me yet but we have tried several. I have spent 8 hours total time on my own and with Apple trying to resolve this issue. I have another call tomorrow night after sending diagnostic logs to an Apple engineer. I'm hoping it will be the last call and I can listen to music again!!! FM radio isn't working for me!

I have the same problem. As soon as I got my iPhone 13 Pro, got everything set up, plug it into my car USB, CarPlay identifies it. Every app I've tried works, but as soon as I try to play music, it disconnects. I've been able to use Maps, Podcasts and even Spotify works, but when I play Music it disconnects. So frustrating.

Here's something to try.

I searched through a few more posts on here, and found one having this same issue. Someone said to toggle EQ on and off in Settings - Music, and it worked for me. Make sure it's off. Some have been able to turn it back on, once it starts working, but I haven't tried that.

Very happy now. Hopefully Apple can correct this in a future update.

Erick143 Said:

"OS 15/ IPhone 13 CarPlay disconnects.: Unfortunately this did not work for me. The engineer has had me try this multiple times. I’m about ready to return the phone."

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Returning it:

You have 14 days to return the iPhone. So, if you desire and an option, proceed with a return.

Well unfortunately there is no good news that came from the call this evening. There are several people experiencing the same issue and they are working on it and have no idea when it will be resolved. I inquired as to what Apple will do for customers that have spent hours trying to fix the issue as well as paying $1200 for a product that doesn’t work. They do absolutely nothing. At least give gift cards for customers inconvenience or a credit, I mean anything. Extremely disappointed with this whole thing. I have 7 days to decide if I’m going to return it.

I’ve been on the phone with apple everyday starting last Saturday so it’s all documented by apple. There has been a case no. issued so they have all the information about the issue and what has been done to try to resolve it.

Erick143 Said:

"OS 15/ IPhone 13 CarPlay disconnects.: [...] I have 7 days to decide if I’m going to return it."

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Return This:

Returning this seems the way to go about solving this. I would - if it gives me the issue. It seems to be a faulty device.

Go to settings. Rest. And reset all settings. It fixes

the issue.

It’s absolutely the worst. Apple still has not found a fix for mine. Tomorrow it will be 1 week that I’ve had the phone.

Unfortunately this did not work for me. The engineer has had me try this multiple times. I’m about ready to return the phone.

None of these things have worked for me. Happy to hear some if these things are working for some people.

Thanks for the info. I have a call this evening with the engineer again …. Keeping my fingers crossed.

You are welcome.