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iPhone 13 ProMax disconnects from CarPlay when I play any audio, e.g. Spotify

My new iPhone 13 ProMax disconnects from CarPlay when I play any audio, e.g. Spotify, but still works for phone calls. I have already:

  1. disconnected and erased the vehicle’s CarPlay and reconnected it multiple times
  2. tried a new cable
  3. check with the old phone (iphone 11) no issue

I can receive phone calls and other apps like Waze work no issue. Is this a known issue that Apple is working to fix yet?


When this error happens, it completely disconnects the phone like if I was to unplug the phone.


thank you for the assistance

Posted on Sep 25, 2021 9:56 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2021 5:55 AM

Turn off EQ

Settings —> Music —> EQ —> off


if that doesn’t work. General —> Reset —> Reset all settings.

3 replies

iPhone 13 ProMax disconnects from CarPlay when I play any audio, e.g. Spotify

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