Problem with playng movues

watching a movie on apple tv it hangs off and on again. The sound also disappears. i watch over apple tv ru language. That's what happened when watching the movie See

Posted on Sep 26, 2021 6:16 AM

Similar questions

Amazon Prime not working on Apple TV I have an Apple TV model A2169 (64GB) and I have watched Amazon Prime for ever through the Amazon prime app. Now for the last 30 days I keep getting an error : Something went wrong, Please try again later. For more help, go to amazon.com/videohelp. The apps starts to play the video, then it pops up the error message. BUT the program is still playing in the background with sound but i can not get a picture. I have tried every Apple support suggestion. close the app and restart, close the app and power cycle the apple tv, delete the app and reinstall, set the tv back to factory settings. None of these are fixing the problem. What do I do?
37524 28
Apple TV app pixelated on Sony Bravia Android Tv I can’t play the Apple TV app on my Bravia tv. The picture becomes very pixelated/unwatchable. No issues with internet, all other streaming apps work fine. One work around has been to limit to SD but still some pixelation occurs. Have also tried uninstalling and reinstalling app, still occurs. Any thoughts?
46719 69
Apple TV search bar cannot edit Until recently, the search function was working fine. Within the last week or so, when using the search bar (as in Youtube) starting a search works fine, but if I need to edit or add to the search, I can’t get back to the search text and have to start over from scratch. Is it just my Apple TV or is anyone else having this problem?
5775 13

1 reply

Jeff_W.

Community Specialist

Sep 27, 2021 8:20 AM in response to Valdas_Valiunas

Hi Valdas_Valiunas,

We see you're having trouble playing some of the content on your Apple TV. If you're streaming on your Apple TV is there an issue just with Apple TV+ content or other content like Netflix or Hulu as well? Do you have a good network connection? Have you tried restarting your Apple TV to see if the issue continues?

Here's a resource that might help: If you can't watch or stream movies and TV shows in the Apple TV app

We look forward to hearing back from you.

Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with playng movues

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up