📰 Newsroom Update: Apple announces Apple Retail expansion in the Kingdom of Saudi Arabia

Apple is also expanding the coed Apple Foundation Program to enhance learning opportunities for more students at the Apple Developer Academy. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hand washing duplicates

Since updating to watchOS 8 and iOS 15 when I wash me hands I get two entries in the Health app with the same time.


Tried unpairing and pairing watch again to iPhone, but still the same.


Anybody else having this problem?

Posted on Sep 26, 2021 6:33 AM

Reply
2 replies

Sep 27, 2021 8:21 AM in response to J_LittleRed

Hello J_LittleRed,


Thanks for using Apple Support Communities! We understand you're seeing two instances of handwashing instead of one. We'd like to help.


On your Apple Watch, go to Settings > Handwashing. Turn this option off.


Power off your Apple Watch: How to restart your Apple Watch - Apple Support

Power off your iPhone: Restart your iPhone - Apple Support


Wait a few moments and then restart both devices. Turn Handwashing on again on your Apple Watch. Test to see if this helps with the data on the Health app.


If you continue to experience the same thing, reach out to Apple directly: Contact - Official Apple Support


Take care.



Hand washing duplicates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.