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The latest update for my apple watch 7 and my Iphone 13 pro caused my handwashing feature not to work anymore. Any suggestions on how to fix it?

The latest update for my apple watch 7 and my Iphone 13 pro caused my handwashing feature not to work anymore. Any suggestions on how to fix it?

Posted on Apr 21, 2023 1:56 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2023 2:05 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



2 replies
Question marked as Top-ranking reply

Apr 21, 2023 2:05 PM in response to Mmooney12

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



The latest update for my apple watch 7 and my Iphone 13 pro caused my handwashing feature not to work anymore. Any suggestions on how to fix it?

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