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Level 1

4 points

I cannot get mail

I had a junk email come in and tried to bin it but it has now stopped me from getting access to my mail saying unknown mailbox

iMac 27″, macOS 11.4

Posted on Sep 26, 2021 9:42 AM

Top-ranking reply

Level 10

245,495 points

Posted on Sep 26, 2021 10:21 AM

In the interim in a Browser, log into your WebMail.

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

If still no good Disconnect from the Internet, then start Mail..

Does Mail crash if no internet?

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