You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 pro - Pre - Order processing since purchased

when I pre - ordered my iPhone 13 pro, I was sent a "order confirmation" which is obviously normal for everyone.

I keep checking my order each day to see if anything has changed on it or not, so for the past nearly 2 weeks or rather 3 and a half weeks at this point it still says that my order is "processing" I completely and truly understand that I would expect this for a new product or iPhone, I also understand that a lot of apple's suppliers may be experiencing issues with parts for the new iPhones and other new products.

I would really like someone to tell me how long this should last for and when it should update, because I think this is a bit silly.


I hope that apple can speed up all orders for all the new products.

also could someone please get to the bottom of this question because if loads of YouTubers are getting the products EARLY???? so if they got the new products early to test out, why can't they just send out the orders for all the new iPhones 13, 13 mini, 13 pro, and 13 pro max, because that clearly isn't fair to all of us that they get the products early and that we all have to wait for ages to get ours.


Posted on Sep 26, 2021 1:48 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2021 1:51 PM

I'm sorry to hear about the delay in receiving your order. It is normal for your order to be stuck on shipping until it is shipped.


Due to the release of the iPhone 13 series devices being recent, demand is high right now, so I'm sure Apple will appreciate your patience. You can find out more information regarding your order status at the link below.

https://www.apple.com/shop/help/viewing_changing_orders

88 replies

iPhone 13 pro - Pre - Order processing since purchased

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.