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iPhone 13 pro - Pre - Order processing since purchased

when I pre - ordered my iPhone 13 pro, I was sent a "order confirmation" which is obviously normal for everyone.

I keep checking my order each day to see if anything has changed on it or not, so for the past nearly 2 weeks or rather 3 and a half weeks at this point it still says that my order is "processing" I completely and truly understand that I would expect this for a new product or iPhone, I also understand that a lot of apple's suppliers may be experiencing issues with parts for the new iPhones and other new products.

I would really like someone to tell me how long this should last for and when it should update, because I think this is a bit silly.


I hope that apple can speed up all orders for all the new products.

also could someone please get to the bottom of this question because if loads of YouTubers are getting the products EARLY???? so if they got the new products early to test out, why can't they just send out the orders for all the new iPhones 13, 13 mini, 13 pro, and 13 pro max, because that clearly isn't fair to all of us that they get the products early and that we all have to wait for ages to get ours.


Posted on Sep 26, 2021 1:48 PM

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Posted on Sep 26, 2021 1:51 PM

I'm sorry to hear about the delay in receiving your order. It is normal for your order to be stuck on shipping until it is shipped.


Due to the release of the iPhone 13 series devices being recent, demand is high right now, so I'm sure Apple will appreciate your patience. You can find out more information regarding your order status at the link below.

https://www.apple.com/shop/help/viewing_changing_orders

88 replies

Oct 30, 2021 9:45 PM in response to lobsterghost1

I'd really like to get your opinion on the fact people who have ordered as late as October 19th now have their phones. I have also seen tons of people get updated shipping times. Meanwhile I ordered on the 11th and mine is still in "processing" with time estimates of Nov 9-16 and has been the same since day 1. Yeah I know "it'll only change when it is actually about to be shipped" fine. But why are people getting their order weeks earlier.? I STILL see people all over Reddit who ordered before I did, some as early as September and they have yet to receive their phones. Clearly Apple's system isn't anything you thought it was.

Oct 30, 2021 9:57 PM in response to Tofallupwards

It totally depends on the phone model, color and memory. You have to remember everyone doesn't order the exact same configuration. Apple's system doesn't discriminate. Things go in the order based on date of order, model and configuration ordered and availability of that exact model. Clearly you don't understand how the supply chain and real-time ordering works. that said, instead of asking for my opinion, if you're not happy tell Apple how you think their ordering system should work.

Oct 30, 2021 10:06 PM in response to Tofallupwards

You're welcome. This year can't be compared to ANY other year since the dawn of preordering iPhone. Supply chain issues throughout the world are making it hard to get just about anything. On the news tonight they said they can't make enough wine bottles and people should be expecting wine shortages. Anything which requires manufacturing is suffering right now. And it's doubly hard with electronics with a worldwide chip shortage.


I ordered two Apple Watch 7 Stainless Steel within two days of preorders opening up. That was about October 9th or so. I won't see the watches at the earliest until November 24th. We all just have to understand we'll be waiting longer for things this year.


Once the world returns to normal (if that ever happens), things like this won't be such an issue. But this year, they most certainly are.

Nov 8, 2021 9:27 PM in response to alayeet_apple

That does help thank you. It's just annoying because I chatted with them yesterday and they couldn't answer if they ship on weekends. 😅 They also kept saying that do to lack of availability it will take longer for me to get my phone. And I was like it's preparing to ship though...doesn't that mean I have one so that's not relevant? Idk maybe the "specialist" was confused.

iPhone 13 pro - Pre - Order processing since purchased

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