Apple Event: May 7th at 7 am PT
My DVD Player doesn't automatically start playing my DVD movie when inserting the disc into my Model 1379 Super Drive nor am I able to operate the DVD Player controls or see the Menu or Title. The disc shows up on my desk top with the correct title of the movie. Why am I not able to play this movie and what can I do to correct the problem
MacBook Air 13″, macOS 11.6
Apple tech is always the last people that recognize an issue. Here is the link for the player. Once installed, Open VLC window and drag the DVD movie from your desktop to the VLC pane to play.
Apple tech is always the last people that recognize an issue. Here is the link for the player. Once installed, Open VLC window and drag the DVD movie from your desktop to the VLC pane to play.
Could you be more specific on identifying the free app VLC? When I search at the App Store and search on VLC, I come up with a number of video players, but not anything with VLC in the name. I called Apple Care and she spent over an hour with me and tried Quick Time Player among any number of other things. She finally consulted with a more senior adviser and then suggested there was something wrong with my DVD, although it was showing up on my desktop with the title of the movie. I didn't have another one on hand to try, so I couldn't verify the DVD was the problem. She never asked me what version of Mac OS that I had installed. Maybe she was just starting out as a support person.
I had the same problem as the user above, except I just happened to have two DVDs and neither one would play. Downloaded the "fix" and problem was solved. Thank you very much, Apple needs to get their act together on support issues like this.
Known issue with 11.6. There is a work around but until Apple fixes this bug its is easiest to use the free app VLC.
Thanks for the VLC link. It works on the DVD that Apple said there must be something wrong with it. We can watch a movie tonight. You've been very helpful. Maybe you should help out Apple.
Glad I could help.
Monterey 12.0.1 fixed this issue
Thanks for letting me know. I haven't updated to Monterey yet. I'll keep that fix in mind, but the VLC player that tbirdvet suggested worked well.
DVD Player Doesn't Play on Macbook Air, M1 Chip v. Big Sur 11.8
