You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
It seems my iPhone 13 Pro Max is occasionally using the wrong lens to shoot telephoto (3x). You can see with the incorrect lens that the picture looks like water color. Anyone else experience this?
This one was shot correctly
Here's the photo info, notice Telephoto and 77mm:
Here's where it chose the ultra-wide angle lens.
Here's the info for the second pic, note ultra-wide and 77mm
iPhone 13 Pro Max, iOS 15
I don't understand why Apple would say it has pro features, but doesn't allow the user choose the lens and without the user knowing uses digital zoom when optical with significantly better quality is available. It is doing this even in broad daylight. See attached screenshot with EXIF included. Shooting at ISO50 at 1/4000s and still picks the wide camera when it should have used the 77mm optical. And the photo is very poor quality and clearly digitally zoomed when viewed at full resolution. There is more than enough light to use the F2.8 lens. For the PRO versions with the 77mm lens, it should have an option for the user to turn off digital zoom.
But this is a different matter than being able to keep it from switching to wide lens and digitally zooming to achieve the same effective focal length just because it wants to use the f1.5 aperture of the wide lens. If I select the 3x camera, I put the control of holding the camera steady enough in my own hands and it should allow me to do so, not change to the 1.5 and higher shutter speed because it didn't think I could get the shot. There is where the problem is. I consider this a faulty piece of equipment if the lens selection does not work.
Nevermind. I guess this has been a "feature" for a while now. Unfortunately, the digital zoom to 3x is quite a bit more pronounced than on past iterations of the iPhone.
I met the same issue, when I zoom in 15x, it always use wider lens to zoom in and output a blur image.
How can it be solved?
I was able to reproduce this on a phone at the Apple Store.
It looks like in the dim environment the 77mm lens will be replaced by 12mm lens, unless the night model allow you to set more than 3 seconds exposure time.
I've been asking for that or an annunciator denoting whether the zoom is optical or digital for years now without success.
iPhone 13 Pro Max Camera Overriding My Choice of Telephoto Lens?
