After installing ios 15, my iPhone X won't play certain videos
After the new update, I am unable to play videos which are provided by the myracehorse app. I have audio but only a black screen. Any ideas how to fix this?
iPhone X
User profile for user:
MichelleT18
User level:
Community Specialist
Hello otterlady,
Thank you for participating in the Apple Support Communities! We understand that videos play with audio and no video in a third-party app after updating iOS. You've come to the right place for help.
Is this issue occurring only in the third-party app? Can you view videos properly in other apps or websites? If it's occurring only with this specific app, start with the steps here:
Take care.