Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Newsroom Update

Apple and Major League Baseball announce July “Friday Night Baseball” schedule. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My apple TV is not connecting to the internet

I have tried all of the suggestions to hook up apple TV to the internet except use an ethernet connection. Apple TV was working previously and has recently stopped connecting. It will not update without a connection. Any ideas?

Apple TV 4K, tvOS 14

Posted on Sep 27, 2021 2:38 PM

Reply
Question marked as Best reply

Posted on Sep 27, 2021 3:20 PM

If your Apple TV can't connect to Wi-Fi - Apple Support

↳ Restart your Apple TV, router, and modem

Often the issue is with the router, and often that can be fixed with a restart.


If you go to Settings﹥Network﹥, does it say connected?

Does it get a local IP address? 192.168.x.x is very common. 169.254.x.x would be a red flag (self assigned, not connectable).

2 replies
Question marked as Best reply

Sep 27, 2021 3:20 PM in response to daynaslight

If your Apple TV can't connect to Wi-Fi - Apple Support

↳ Restart your Apple TV, router, and modem

Often the issue is with the router, and often that can be fixed with a restart.


If you go to Settings﹥Network﹥, does it say connected?

Does it get a local IP address? 192.168.x.x is very common. 169.254.x.x would be a red flag (self assigned, not connectable).

My apple TV is not connecting to the internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.