Audio Issues with FaceTime

I have tried all the steps also and had no luck. I went in to apple and was there for hrs with them to tell me it could be my lens protector. That was a shot in the dark and a way to get me out because I told them I had just got the lens protector the day prior and it was doing since day one. I have ran through all my settings and can’t find the fix.

So disappointing to see that this is happening to so many people (including myself). One of the main ways of communication I use on the iPhone is via FaceTime, so it’s upsetting seeing how I can no longer have comfortable conversations due to the low volume. Hoping Apple addresses this soon.

I’m also having the same problem with a brand new iPhone 13 pro max and the speaker balance issue did not solve it. The speaker is very loud when streaming video or during a regular call. Very frustrating.

Same thing happened to me at Verizon. The rep acted as if he never heard of this problem and even when i mentioned that several people that I know is having the same issue along with a blog full of people. He says yeah well that’s maybe 100 out of Thousands so I won’t say everyone. Ok smart ***…too many people who are having an issue with an expensive brand new phone. Fix it

I am having the same issue. I can hear others on facetime, but they can barely hear me. They say it cuts in and out, even if I am on good wifi. Tested my mic on memos, and it worked fine. If I use headphone, people seem to be able to hear me. I don't know how to fix the issue.

I had the same issue. I used to mainly use FaceTime upgraded phone now it hardly works. Constantly cuts out. The lady at the Genius Bar said ‘what exactly do you want from me today’, I told her ‘just to have my new phone not work worse than the old model. There was nothing they could do. :(

Were you able to fix the he issue with the FaceTime volume so low I’m having the same issue

That stinks cause I just got the 13 pro max for a lot of money. I’m wondering if I should go to Verizon and get a new phone or if it’s something that an update will fix

both my partner and I purchased the iPhone 13 pro and are having these FaceTime issues, no tips have worked for us either. Is this a known issue with apple?

Hi,

I just posted a solution to the FaceTime audio problem you described. Scroll through the thread for details.

TM95120

These settings were already set as this, so I still have the problem. But thanks anyway!

I’m having the same issue since September when I updated to iOS 15 and been working with apple tech support and there’s no end in sight.

Thanks but this didn’t resolve our issues

It’s so frustrating, we have paid good money and I have had so many issues, wish I had of stuck with my old phone!