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Can't connect to internet on Safari

Hi,


Whenever I open safari on Wi-fi I do connect and use it normally, however, when I'm outside – without Wi-fi – I cannot use safari due to "no internet connection", but I can use everything else normally with my 4G connection. I can use Instagram, messenger, everything but safari.

Already went to my carrier and asked if something is blocked, but they confirm that it isn't.


My iPhone is an XR with the latest update.


Any clue how to solve this problem?

Posted on Sep 27, 2021 11:03 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2021 11:07 PM

You might have disabled Safari to use Cellular Data.

  1. Open Settings
  2. Tap Cellular
  3. Swipe to Cellular Data for Primary/Secondary section
  4. Decide to Enable/Disable Safari to use Cellular Data

Hope this help!

2 replies

Sep 27, 2021 11:04 PM in response to kenji2125

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


Can't connect to internet on Safari

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