You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 not receiving non-iMessage texts

I updated to the new 13 Pro and now I’m not receiving text messages only iMessages?


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Sep 28, 2021 3:59 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 6:40 AM

Hey Zpro1,


Congratulations on your new iPhone 13 Pro!


It appears that you're having a problem receiving text messages on your new iPhone, however. You receive iMessages just fine, and we're glad to provide assistance.


About iMessage and SMS/MMS - Apple Support -- Since you're only receiving blue (iMessages) and not receiving green (SMS), on your iPhone go to Settings > Messages, and make sure that "Send as SMS" and "MMS Messaging" are both turned on. Next, scroll up to the top of the Setting and make sure that your telephone number appears in "Send & Receive". See if you're able to receive SSM/MMS messages now. 


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support -- If you're still not able to receive SMS/MMS messages, the steps in this article can help.


Feel free to get back to us with any questions or problems you may have.


All the best.

1 reply
Question marked as Top-ranking reply

Sep 29, 2021 6:40 AM in response to Zpro1

Hey Zpro1,


Congratulations on your new iPhone 13 Pro!


It appears that you're having a problem receiving text messages on your new iPhone, however. You receive iMessages just fine, and we're glad to provide assistance.


About iMessage and SMS/MMS - Apple Support -- Since you're only receiving blue (iMessages) and not receiving green (SMS), on your iPhone go to Settings > Messages, and make sure that "Send as SMS" and "MMS Messaging" are both turned on. Next, scroll up to the top of the Setting and make sure that your telephone number appears in "Send & Receive". See if you're able to receive SSM/MMS messages now. 


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support -- If you're still not able to receive SMS/MMS messages, the steps in this article can help.


Feel free to get back to us with any questions or problems you may have.


All the best.

iPhone 13 not receiving non-iMessage texts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.