You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID Not Working After 15 iOS Update on iPhone 12

Hi, I’m getting a FACE ID is not available or not recognized when I try to use it on any app or to unlock my phone, yet in the settings I can set up my Face ID recognition.


It stopped working all of the sudden, I haven’t dropped my phone or anything. The issue started happening two days ago, but I had updated to iOS 15 about a week ago, so I cannot bear to think it’s related.


Any advise?


iPhone 12 Pro Max

Posted on Sep 28, 2021 4:43 AM

Reply
2 replies

Face ID Not Working After 15 iOS Update on iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.