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User profile for user: DwaneG
DwaneG Author
User level: Level 1
4 points

MacBook Air (Mid 2012) Can’t read hard disk

Everything was fine a couple days ago until my computer froze, then when it restarted it had a missing file logo with the “?”. I tried to preform first aid to repair the hard drive in disk utility but it said everything was fine. Then I went to reinstall the MacOS and I couldn’t select a drive to install it on. Now when I boot up in disk utility I only see the MacOS Base System, and the other hard drive’s have disappeared. I can’t even start up my Mac no more it’s just stuck on a white screen.

MacBook Air 13″, macOS 10.15

Posted on Sep 28, 2021 5:11 AM

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User profile for user: kaz-k
kaz-k
User level: Level 9
50,322 points

Posted on Sep 28, 2021 9:49 AM

Hi,

Resetting NVRAM could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, try to run Apple Diagnostics if it reports storage device is something wrong(VDH002, VDH004).

Use Apple Diagnostics to test your Mac - Apple Support


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MacBook Air (Mid 2012) Can’t read hard disk

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