I have set app limits for my 12y old son. Several times the last weeks he totally crossed the limits and we saw that the app limits were indeed gone. First we thought he found a way to disable, but now it seems to be some error in the software. This morning, limits were set. In the afternoon no limits visible. Anyone can assist with this please ?
iPhone XR, iOS 14
Hi there jeroen_Belgium,
Thanks for taking the time to connect with us here in Apple Support Communities! We understand you're not able to see the app limits you set for your son in Screen Time intermittently. We're glad you're here, and we can provide some guidance.
To begin, did you follow the steps in the support article below to set up Screen Time for your son?
Use Screen Time on your iPhone, iPad, or iPod touch
Next, do you have changes allowed for privacy or any other settings or features? Learn more here:
Use parental controls on your child's iPhone, iPad, and iPod touch
Also, you may want to update to iOS 15 to see if that helps. Learn how here:
Update your iPhone, iPad, or iPod touch
Let us know how it goes.
Take care.
Hi,
I followed all your steps again but it didn't solve the situation. The upgrade to iOS15 is the only thing I did not do yet. I read the release notes of iOS15 and it seems no updates were done on the app limit functionality, can you confirm ?
So the situation is now that I have 2 problems:
1/ App limits are dissapearing as described
2/ even with app limits in place, my child can cross them (see screenshot attached).
This is really frustrating as we selected Apple exactly because it should be easy to set the limits.
Any updates on this item please ?
Best,
Jeroen
App limits disappear without cause
