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Access to apps.apple.com was denied

I have a MacBook Air (13 inch, early 2015. It was using macOS El Capitan and I just upgraded by OS to High Sierra Version 10.13.6. But now my access to Mac Apps is being denied. Very frustrating since one of the main reasons I upgraded was so I could use certain Apps that require 10.13 and above. What can I do?

MacBook Air 13″, macOS 10.13

Posted on Sep 28, 2021 2:22 PM

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Question marked as Best reply

Posted on Sep 28, 2021 3:22 PM

Can you access no apps on the Mac?


Reboot your Mac and see if the problem is cleared. If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

2 replies
Question marked as Best reply

Sep 28, 2021 3:22 PM in response to nancyhazen

Can you access no apps on the Mac?


Reboot your Mac and see if the problem is cleared. If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

Access to apps.apple.com was denied

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