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schakro Author

Level 1

20 points

iPhone Health App Activity refresh is delayed

Hi,

I recently updated my iphone 12 to ios15. Since then, I have noticed that the Walking + Running Distance under Activity in the Health app is not refreshed instantly. It takes 5-10 minutes to refresh. If I am out walking, I dont get the current distance I have covered. Its always delayed by some minutes. Previously, it used to get updated instantly. If I had the app open while walking, it would keep updating the distance every few seconds. Now, I have to wait 5-10 minutes after I am done to know how much distance I walked.

Anybody else noticed this issue or any solutions out there?

Thanks for your help.

iPhone 12 mini, iOS 15

Posted on Sep 28, 2021 4:27 PM

Top-ranking reply

takis66

Level 1

8 points

Posted on Feb 15, 2022 3:53 PM

I believe I’ve worked out a clunky way of getting more up to date step counts:

Use the app just on the step section.
Double press the home button
Swipe up to close,
When you reopen the app go back to the step section it will give you an updated step count.

Not ideal but better than waiting 10 minutes for an update. Works for me, hopefully will work for you.

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Similar questions

40 replies

Apr 16, 2022 9:29 PM in response to suryashank

The problem has started after updating to latest ios version. As seen from the discussions it has been deliberately done to promote Apple Watch sales. It is unethical. I have been using Apple products for quite some time. Now I feel like stop using Apple products.

schakro Author

Level 1

20 points

Sep 29, 2021 1:22 PM in response to victorial_

Hi victorial

I am not using an Apple Watch. Just directly monitoring on the phone.

I have restarted the phone as well. It didnt help.

Thanks

schakro Author

Level 1

20 points

Sep 29, 2021 4:02 PM in response to barberlives123

Hi barberlives123,

I have tried that as well with no change. Will reach out to apple support.

Thanks

schakro Author

Level 1

20 points

Oct 13, 2021 7:43 AM in response to Ifarmer21

Spoke with Apple support. They said this is as designed. Health app is not supposed for real time tracking. Asked me to submit a feedback for enhancement request which I did.

schakro Author

Level 1

20 points

Nov 3, 2021 1:08 PM in response to maritza93

try this:

https://www.apple.com/feedback/

leif279

Level 1

8 points

Dec 21, 2021 11:13 PM in response to leif279

In the Apple Heath steps details view it also now says “Trend Unavailable”. What’s that about?

Oct 13, 2021 5:35 AM in response to schakro

Same problem here. Have restarted app, restarted phone, restarted app again. No change.

schakro Author

Level 1

20 points

Oct 13, 2021 8:08 AM in response to Ifarmer21

Exactly, didnt really make sense to delay the refresh.

DKLEEDOM

Level 1

8 points

Oct 27, 2021 10:33 AM in response to schakro

I'm experiencing the same 10 minute delay in updating my walking distance after upgrading to iOS 15. I wonder if Apple will release a bug fix.

Nov 3, 2021 12:53 PM in response to schakro

How do we submit that report? I’m finding this so annoying I’m out walking and I want to go certain number of steps in but it won’t refresh in time

Nov 3, 2021 6:56 PM in response to schakro

iOS 11.1 fixed my problem

Nov 8, 2021 8:13 AM in response to schakro

I have the same issue after updating the Ios to 15. Already feedback to Apple with the previous link. Hope they can change it back.

5centson

Level 1

8 points

Dec 6, 2021 7:21 AM in response to schakro

Any answer

leif279

Level 1

8 points

Dec 21, 2021 11:11 PM in response to 5centson

This is so frustrating. I updated to iOS 15.1 last week. It’s consistently taking 5-10 minutes to update steps and distance. It used to update every 10-20 steps.

schakro Author

Level 1

20 points

Dec 21, 2021 11:52 PM in response to leif279

I also see the trend unavailable. Not sure why that is so.

iPhone Health App Activity refresh is delayed