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I am trying to restore an iPod to factory settings to give to my other child. We can't access previous account due to password being lost. Not able to reset password either. Can I still restore iPod?

I am trying to restore an iPod to factory settings to give to my other child. We can't access previous account due to password being lost. Not able to reset password either. Can I still restore iPod?


Posted on Sep 28, 2021 6:25 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2021 8:18 PM

Depending on which password you are talking about

If you forgot the passcode on your iPod touch, or your iPod touch is disabled - https://support.apple.com/en-us/HT211080

OR

Forgot user ID: https://iforgot.apple.com/appleid#!&section=appleid

Forgot password: https://iforgot.apple.com/password/verify/appleid

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I am trying to restore an iPod to factory settings to give to my other child. We can't access previous account due to password being lost. Not able to reset password either. Can I still restore iPod?

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