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Ipad Pro 11in 2nd gen cracked on its own

My IPad was charging over night and I woke up and got on it and a hairline single crack was covering the screen. I never dropped my IPad or damaged it in any way. I know there have been some issues with this happening to the MacBooks and wanted to address the issue of it happening to the IPads now.

Posted on Sep 28, 2021 7:30 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2021 7:52 PM

Unfortunate.

If you purchased this iPad in 2020, even if you have any free, one-year limited manufauring warranty left on this expensive iPad, it is notoriously difficult to prove screen cracking is a manufacturing defect.

If Apple does NOT cover this screen crack as a manufacturing defect, be prepared to pay an expensive cost for another replacement iPad Pro.


Tap the link below to get the cost of an out-of-warranty cracked screen replacement


https://support.apple.com/ipad/repair/service


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair support category.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Sorry & Good Luck to You!

3 replies
Question marked as Top-ranking reply

Sep 28, 2021 7:52 PM in response to kdoconnor7

Unfortunate.

If you purchased this iPad in 2020, even if you have any free, one-year limited manufauring warranty left on this expensive iPad, it is notoriously difficult to prove screen cracking is a manufacturing defect.

If Apple does NOT cover this screen crack as a manufacturing defect, be prepared to pay an expensive cost for another replacement iPad Pro.


Tap the link below to get the cost of an out-of-warranty cracked screen replacement


https://support.apple.com/ipad/repair/service


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair support category.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Sorry & Good Luck to You!

Ipad Pro 11in 2nd gen cracked on its own

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