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Level 1

4 points

can't not connected to app store

after i'm update my macbook from mojave to big sur, i have a problem. i can't open app store and there it says: cannot open app store please connect to internet or wi-fi. but i'm already connected to the internet and wifi. any have the same problem as me?

MacBook Air 13″, macOS 11.6

Posted on Sep 29, 2021 1:04 AM

Top-ranking reply

Dah•veed

Level 9

65,419 points

Posted on Sep 29, 2021 10:38 AM

Try a different wi-fi network; office, library, coffee shop.

M1 Mac mini, macOS 12; Watch, series 5 GPS/cellular, watchOS 8; iPad Pro 2nd Gen, iPadOS 15; iPad Air 2, iPadOS 15; iPhone 12 Pro, iOS 15; TV 4th Gen, tvOS 15; HomePods, audioOS 15 and Airport Express w/ Airplay 2

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can't not connected to app store

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