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iPhone 13 touchscreen

The touchscreen on my new iPhone 13 Pro Max sometimes doesn’t respond to inputs. I usually have to exit out of the application and completely close it off before it will respond again. Anyone else having this issue?

iPhone 13 Pro Max, iOS 15

Posted on Sep 29, 2021 5:44 AM

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3 replies

Sep 30, 2021 6:59 AM in response to kemp040

Hey kemp040,


It appears that the screen of your iPhone 13 Pro Max doesn't respond to your taps or touch sometimes. Leaving the app and force quitting it usually helps temporarily resolve this. Does this appear to happen in the same area of the screen or does it happen in random places? Also, does this appear to happen in a specific app or randomly in any app? Your answers can provide us with additional details that could be helpful.


Also, this article might be helpful as well: If the screen isn’t working on your iPhone or iPad - Apple Support


Take care.

Sep 30, 2021 10:52 AM in response to kemp040

kemp040,


Thanks for letting us know. Do you use a screen protector on your iPhone 13 Pro Max? We want to see if the issue continues after removing that, especially since the issue is intermittent. We understand that was in the article you already viewed, but want to make sure.


You can also make sure that installed apps are fully updated: How to manually update apps on your Apple device - Apple Support You could also see if restarting your iPhone may help as well with this: Restart your iPhone


Take care.

iPhone 13 touchscreen

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