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Scratches on apple mini 6

I reccieved my iPad mini 6 on the release day along with the Apple Pencil 2. I noticed today that there are several scratches on the screen. I’ve only been using the pencil on the screen and I have been really careful with it. I have not even been taking the iPad outside the house.

the scratches are not typical scratches, I only see them if I hold it close the a light source.

is this something I can complain about?

thanks!!

iPad mini 5 Wi-Fi, Cellular

Posted on Sep 29, 2021 8:00 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2021 8:03 AM

If purchased directly from Apple, you have a 14-day period within which to return your iPad for an unconditional exchange or refund. Upon expiry of the 14-day unconditional returns window, you’ll lose this opportunity.


If you have any concerns at all, you would be well advised to make use of this opportunity whilst it remains available to you.

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2 replies
Question marked as Top-ranking reply

Sep 29, 2021 8:03 AM in response to Andynorway

If purchased directly from Apple, you have a 14-day period within which to return your iPad for an unconditional exchange or refund. Upon expiry of the 14-day unconditional returns window, you’ll lose this opportunity.


If you have any concerns at all, you would be well advised to make use of this opportunity whilst it remains available to you.

Sep 29, 2021 8:10 AM in response to Andynorway

You have 14-days to return this iPad and get a refund or new, replacement device for ANY reason.

If you continue to use your 2nd gen Pencil with the replacement device, makes sure your iPad screen and the tip of the Pencil are free of dirt and grit at all times.


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad returned and replaced within the 14-day return policy.



Best of Luck to You!

Scratches on apple mini 6

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