How do I turn off the music in Photos memories? iOS 15

Very simple option but I cannot for the life of me find an option where it says "none." I believe in previous versions of iOS there was this, but clicking on the 3 horizontal dots does not give me this option.


Thanks for any help/solution in advance!


iPhone 13 Pro

iOS 15

Posted on Sep 29, 2021 9:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2021 9:18 AM

Hello and welcome to Apple Support Communities Superchango1270,


Thank you for contacting us. You have come to the right place and we are happy to assist you. We understand you would like to remove music from a memory.  We can understand why you’d reach out for a solution. We’d love to assist with this and the best way to do this is to leave feedback to Apple or use nature sounds or the similar. At the present time removing the music entirely is not an option that Apple offers.


Product Feedback - Apple


Thank you for contacting Apple Support Communities.


Best regards.

82 replies

Dec 24, 2021 11:13 AM in response to Superchango1270

Apple is a disaster. I used to use my own music - music from CDs in my itubes, old school, converted to MP3’s. Let’s just face it, we can complain as much as possible, but its a money making machine looking for revenue streams. It was a pretty disgraceful change.


I havent tried downloading the video and using other editing software but who wants to do that. It took 10 seconds before, was fun. Terrible decision.

Dec 30, 2021 12:51 PM in response to Cfuller17

Agreed. the worst. and if it is no longer an option someone at apple should change all the instructions present on the internet now that imply it is possible. Too many unproductive changes with apples stuff. Waste of time trying to figure out if it's an error, if it's true, if it's a setting not showing up. Steve Jobs is looking down in dismay what has become of some things apple.

Jan 5, 2022 9:19 AM in response to Jonathan2366

well I posted similar thoughts and related it to a similar event, and instead of receiving a hopeful comment from Apple, this is the new world order:

"We removed your post How do I turn off the music in Photos memories? iOS 15 because it contained rants or complaints that weren’t constructive. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community. "


In my experience it's very helpful to hear that others have a similar problem, and it's not related to your lack of expertise. Removing the post is hardly constructive.

Jan 29, 2022 3:22 PM in response to carolinefromcarbondale

I hope Apple listen to this. I will say once again that I have Borderline Personality Disorder, (and 4 additional disorders), and photography is very important to me. I am unable to work, so my hobbies are my life, when I feel well enough to take part in them. 'Photos' in Mac OS and iOS is integral and very important, as its where I store all my photographs. I have 28,000 photos and countless videos too.


I have invested heavily in Apple products, because of reliability and excellent customer service since 2005.


However, this particular point, where I regularly receive 'Memories' with the strangest music playing along is disturbing to me an even offensive in some cases.


I understand it's just an algorithm which make it happen, but there should be a way to turn off the music and change the preferences so 'Memories' don't occur. I have people's names with a selection of photos and music, places with the same, weather, and so on, every day. So if I ever watch the Memory selection, I always turn the music off, as it makes me very anxious.


So please, Apple, do the right thing, and add more preferences so we have more control over our own Photo libraries. The thought of taking 28, 000 photos from Apple's servers and putting them somewhere else would be a complete nightmare. I already pay monthly for additional storage. Just give the people what they want. Thanks.

Feb 9, 2022 9:05 AM in response to Superchango1270

I hate the new behavior. The great thing about the Memories feature was that it helped discover old photos and awaken memories. The mandatory addition of music is cloying and obnoxious. It tries to force a mood, rather than letting a mood emerge. This is particularly true when the photos are of dead people and pets. The times depicted may have been good, and revisiting them is welcome, but they are also, often, bittersweet. I want to feel MY feelings, rather than having some AI chosen music trying to drag me in a different direction.


I imagine some people like it. I might even choose to try out Apple's musical selections, but I don't want it forced on me. Right now I still have the memories widget on my home screen. I still appreciate seeing photos, but I'm also frustrated and traumatized because I know that if I heed my desire to click through I'll be irritated by the unwelcome music.


I've submitted feedback about this on Apple's site. I hope others do the same, since the people who made product decisions don't routinely read things here.




Mar 17, 2022 11:07 PM in response to Kaleani

What I have loved about Apple and the iPhone is being able to have it function as I choose. They seem to be getting away from that and controlling how it operates. I think that’s a bad direction to go and they will lose people. That said, my husband figured out how to turn off the music that Apple chose for my photos and which I hated. I want NO music. Period. I can’t tell you how he did it because it’s beyond my technical ability and he can’t explain it to me. BUT, take heart, it can be done. Apple is shooting itself in the foot.

Mar 22, 2022 5:24 PM in response to japanink

I wish Apple were listening to this.


We, the customers, are responsible for the massive growth of the company. Yes, the management has done well, but without us, there would be no Apple.


So please, just allow us to turn off this ridiculous feature, if we want to. It would so easy to add a switch in Preferences, to stop this altogether. I doubt whether making people listen to random music, actually encourages them to buy, or listen to the particular track. I suppose it might. I would gladly pay 50p, or 50c a month to turn it off and have the ability to compose something myself, or add something from one of my playlists.


Come on Apple, do the right thing!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I turn off the music in Photos memories? iOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.