Does every pair of authentic or genuine AirPods Max headset have the serial #, model #, etc. on the inside of the left ear cup?

Does every pair of authentic or genuine AirPods Max headset have the serial #, model #, etc. on the inside of the left ear cup?


The above question is regarding a, quote - Genuine Unopened New AirPods Max Space Gray headset I recently bought from a seller on ebay. The serial number and model numbers on the box check out on Apple's website BUT there is NO markings, serial #, or model # info anywhere on the actual headset itself. It also won't connect very well to my M1 Mac Mini. It cuts in and out on the Mac Mini M1 but they seem to work on my iPhone 12 Pro with all the features of an authentic pair. I truly think these are knockoffs. Quite good knockoffs but fakes none the less. The seller claims they are real but they came in a clear cellophane wrapped box but the white ear cup protecters were at the top of the headset in the box instead of on the inner ear cups where they were suppose to be and it had a usb type A in the box instead of the usb type C cord that Apple shows on the Apple product website.

Posted on Sep 29, 2021 11:02 AM

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Sep 30, 2021 9:36 AM in response to lnhrts

Hello lnhrts,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you have questions about the authenticity of your new AirPods Max. If you'd like, you can have them inspected by a technician to determine if they are legitimate or not. You can find an Apple Authorized Service Provider closest to you to make a reservation, and have them inspected with this link: Find Locations


We hope this helps.


Cheers!

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Does every pair of authentic or genuine AirPods Max headset have the serial #, model #, etc. on the inside of the left ear cup?

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