Unable to login in Xfinity with Safari on iPhone

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Unable to login in Xfinity with Safari on iPhone

For some reason, I have not been able to login Xfinity https://login.xfinity.com/login on my iPhone 11 for weeks. It works fine on Chrome and I can login using my wife‘s iPhone. We both have latest iOS 14.7.1

i have been wrecking my brain but cannot seem to figure out what the **** is going on.

i tried clearing browser cache, restarting the phone (twice). I do not have “block all cookies” setting turned on.

to eliminate the possibility of wifi router being the problem, I also tried turning off wifi and using my carrier data to login, same issue.

pls can anyone tell me what could be the problem?

iPhone 11, iOS 14

Posted on Sep 29, 2021 12:25 PM

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Answer 1

Lori_G7

Community Specialist

Sep 30, 2021 10:15 AM in response to Arale3926

Hi Arale3926,

Thank you for using Apple Support Communities.

We see that you’re having an issue with signing in to your Xfinity account via Safari on your iPhone. We want to help. Is this the only website giving you an issue? If it is the only website, you may want to reach out to Xfinity directly.

Also, iOS 15 is the most recent version. If you have not yet done so, you can update your iPhone. It is a good practice to back up your iPhone before updating.

Here’s How to back up your iPhone, iPad, and iPod touch - Apple Support.

Here’s how to: Update your iPhone, iPad, or iPod touch - Apple Support .

Best Regards!

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Unable to login in Xfinity with Safari on iPhone

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